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What each plan includes

If you do not want a subscription

You do not have to take one. A Starter account can buy 3 posters for €10, or 3 AI posters for €20, as a one-off. There is no renewal, nothing to cancel and no card kept on file for later — you pay once, the posters are yours, and that is the end of it.

It is worth doing the arithmetic before you click. Premium is €9 a month and includes poster export every month, the AI generator, the video, fixture sync, the ticket vault and the shareable card. One pack of three costs more than a month of everything. We say this here rather than hiding it, because a customer who worked it out afterwards is a customer who feels tricked.

If you ask for your money back on a pack, we cancel whatever is left of it. Posters you already downloaded stay with you — a file cannot be un-sent. The full rules are in section 5 of the terms.

The season poster

At the end of every season we make a poster of that season — every ground, every mile, one sheet — for anyone who was a paying member through it. You need eight of the ten months from September to June, so a card that expires in February does not cost you the whole year.

It stays yours. If you pause your subscription in the summer, or stop paying altogether, the season you paid for is still there to download. You earned that one; it is not rented — the rule is written down in section 6 of the terms.

About the limits on AI

Every AI feature in Groundhopper is a paid call to an outside provider, charged to us each time it runs. So each paid plan carries a monthly allowance, and each individual feature has a daily limit — sixty travel-chat messages a day, thirty ticket scans, twenty trip plans, three AI posters. Normal use does not come near any of them. They are there so that one automated user cannot burn through what everybody else has paid for.

If you do get close, we tell you inside the app before you get there, not after. And a limit only ever affects the AI feature itself: your matches, your map, your posters and your statistics carry on working exactly as they were. The exact numbers are in section 12 of the terms.

Starter works differently. It has no monthly allowance, because the only AI feature it includes is looking up a ground we do not have yet — thirty of those per account. Grounds already in our database are free and unlimited, and that is most of them. When you do look up a new one, it is saved permanently and everyone after you gets it for nothing. The limit is on the lookup, not on your collection.

What Starter actually gets you

Everything that makes a record of where you have been. You add matches, Groundhopper works out the distance from your home city, draws the routes on a map, counts the grounds and the countries, and keeps a season-by-season history. You get a public profile you can switch on if you want to show it to anyone, and a bucket list for the grounds you still want to tick off.

There is no time limit and no card. Starter holds ten matches; after that you keep every one of them — the map, the history, the stadium list, the public profile — you simply stop adding new ones. Nothing is deleted, nothing is locked and nothing is held hostage behind a payment, and you can export the lot at any time.

Ten is the point at which the record starts being worth looking at rather than filling in. If you get there and it is not, we would rather you kept the ten and paid us nothing.

What Premium adds is the presentation: the print-resolution poster, the video, and the shareable journey card. Starter accounts can see their card — it just cannot be saved or posted.

Why the paid plans cost what they cost

Two things in Groundhopper cost real money every time they run. The first is print-resolution rendering: an A1 poster at roughly 300 dpi is a browser running on a server, drawing your map at thirteen times normal scale. The second is the AI features — reading a ticket photo, resolving a club name to the right ground, planning a trip. Every one of those is a paid API call.

That is the whole reason the line between Starter and Premium sits exactly where it sits. It is not a line drawn to make Starter annoying.

Paying, renewing, cancelling

Payments go through Stripe. Card details are entered on Stripe’s own pages and never touch our servers — we only ever store two identifiers so we know which plan your account is on.

A subscription renews every month until you cancel. You cancel yourself, in Settings → Manage subscription, which opens Stripe’s billing portal. Cancelling stops the next payment; the features stay active until the end of the period you already paid for.

If you change your mind within 14 days of your first payment, write to us and we refund it in full — whether or not you used the paid features. The full rules are in the terms of service.

What happens to your data if you stop paying

Nothing is deleted. A subscription that lapses moves the account back to Starter: the matches, the map, the history and the stadium list all stay exactly as they were. You lose access to the paid features, not to your own record.

You can export your matches at any time, on any plan, and you can delete your account and everything in it from Settings whenever you want.

Questions people actually ask

Do I need a card to start?

No. Starter needs an email address and nothing else.

Is there a free trial of Premium?

No, and that is deliberate. A trial that quietly turns into a charge is the thing we most wanted to avoid building. Starter stays free; you upgrade when you decide the paid features are worth it.

Can I switch between Premium and MAX?

Yes, from the same billing portal, at any time.

Is MAX worth it if I only go to football?

Probably not. MAX exists for people who also count basketball, volleyball, Formula 1 or anything else they travel to. If your record is football and only football, Premium is the ceiling you need.